Logginn hotels|
Terms & Conditions|

Terms & Conditions

Website Terms and Conditions

General

The website www.loginnhotels.com is the official site of the Loginn hotel chain.
By using this site, the user declares that they have read and agree to the terms and conditions outlined here. The user, or anyone on their behalf, waives any direct or indirect claims against the site, its owners, managers, or the company.
The user acknowledges that the information on this site is the exclusive property of the company. The company reserves all copyright to the information, and the user agrees to use the information for personal use only. The user is prohibited from copying, photographing, reproducing, transmitting, printing, or publishing any part of the information without prior written consent from the company, except for personal, non-commercial use.
Some content is written in masculine form for convenience but is intended for all users regardless of gender.

Risks and Liability

The user acknowledges that using the site may involve risks due to the technology used and human factors operating through the internet.
The user understands that the images on the site are for illustrative purposes only and that there may be differences between how they appear on screen and in reality. Not all hotel rooms are represented on the site, and there may be variations between rooms of the same type.
The information on the site is provided as is, and the company is not responsible for its suitability to the user's needs or for any inability to use the information. The user assumes full responsibility for how they use the information provided on the site.
The company reserves the right to close or change the site and its contents at any time.
The company strives to ensure the accuracy of the information but does not assume responsibility for errors, whether by the company or third parties.
The company is not liable for any damages, inconvenience, loss, expenses, or distress caused to the user or their property (including hardware or software) or any third party, directly or indirectly, due to access to the site and use of its contents.
The company is not responsible for changes made to the information by the user or any third party.

Reservations and Stay

General

The site is intended solely for making reservations, purchasing services, or obtaining information. No other use is permitted.
Room reservations at the company's hotels can be made via phone at +972-53-7773427 (customer service is in English) or through this website.
When booking a room, users must enter their personal details, including ID or passport number and credit card information.
The reservation confirmation is subject to a written confirmation sent to the user via email at the end of the booking process. The confirmation will include the reservation terms and confirmation number. A request without written confirmation is not considered a valid reservation.
Access details and codes for entering the hotel and receiving room keys will not be provided until full payment, including VAT, is made. These details will be provided 5 hours before check-in if payment has been completed.

Service Buyer Details

When purchasing services and making a reservation on the site, users must provide personal details.
The site owners and operators are not responsible for any errors made by the user when entering purchase details, including errors in room type selection, dates, bed count, or any other service ordered through the site. They are also not responsible for any technical or other issues that prevent the user from purchasing services via the site.
The user acknowledges that providing false purchase details is a criminal offense and that legal action, including damage claims, will be taken against those who provide false information.
The user acknowledges that by entering purchase details, they are included in the company's database, which may be used to improve services offered on the site and for contacting the user via email, regular mail, phone, or other communication methods.

Reservation Process

Users must enter reservation details on the site.
Reservations can only be made using a credit card. No other payment methods will be accepted unless approved by the company for bank transfer/online payment through the Bit app before arrival.
After entering credit card details, the user will receive an email confirming the reservation.

Cancellation Policy

Reservations can be canceled according to the Consumer Protection Law (1981) and its regulations.
Cancellations must be made by sending a cancellation notice along with the reservation number via one of the following methods:

WhatsApp: +972-53-777-3427
Phone: +972-53-777-3427
Email: [email protected]
Contact page: [Loginn Hotels](https://www.loginnhotels.com/)
Instagram (weekdays): [Instagram](https://www.instagram.com/loginnhotels/)
Facebook (weekdays): [Facebook](https://www.facebook.com/Autonomous.hotels.tlv)

For Stays Under 14 Nights:

Cancellations can be made up to 3 days before check-in without cancellation fees.
Reservations can be changed (once) up to 3 days before check-in without a change fee. If the new date is more expensive, the difference must be paid. No refunds for price differences if the new date is cheaper.
Please note that if the stay was booked as a non-refundable offer, no refunds or changes are allowed.

For Stays of 14 Nights or More:

Cancellations can be made up to 7 days before check-in without cancellation fees.
Reservations can be changed (once) up to 7 days before check-in without a change fee. If the new date is more expensive, the difference must be paid. No refunds for price differences if the new date is cheaper.
Please note that if the stay was booked as a non-refundable offer, no refunds or changes are allowed.

For Package Bookings:

Terms and Conditions

Prices on the site are in shekels and include VAT as per the law.
Holders of a B2 visa can book without paying VAT by presenting the visa. If unable to present the visa, VAT will be charged.
The company reserves the right to change room booking terms and prices at any time.
The company reserves the right to amend the site's terms and conditions without prior notice. The updated terms will be published on the site, and their validity will begin upon publication or the date mentioned in the terms.
The company reserves the right to close the site and change its structure, content, appearance, services, and availability without prior notice. The user agrees not to make any claims or demands against the company in this regard.
Hotel room availability is limited and reservations are on a first-come, first-served basis.
Promotions and discounts cannot be combined unless stated otherwise during specific dates on the site.
Images on the site are for illustrative purposes only and are not binding on the company or its representatives.

Governing Law

These terms are governed by the laws of Israel. The exclusive jurisdiction for any matter related to this agreement or use of the site is in the competent courts of the Tel Aviv area.

Hotel Stay Conditions

Check-in is from 15:00 on all days. Early check-in is subject to management approval.
Check-out is by 10:00 on all days. Late check-out is subject to management approval and additional charges.
Reservations at the network's hotels are only possible for those over 18 years old. Minors can stay only if accompanied by an adult who made the reservation.
Smoking is prohibited in the hotel except in designated areas as specified in the reservation.
Pets are allowed only if indicated on the site that the hotel permits it.
Guests must maintain quiet in the hotel from 22:00 and avoid disturbing neighbors.
Hotel equipment must not be removed from the rooms. Guests should bring their own towels for outside water sources.
The user, on behalf of all guests, agrees to maintain the property and avoid causing any damage to the room, hotel, or equipment. In case of any damage, the above credit card will be charged for the full cost of the damage and its repair.